EU-US Privacy Shield and Swiss- US Privacy Shield
Elegant Labs is in the process of certifying to the Department of Commerce, compliance with both the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, disclosure, transfer, security, and retention of Personal Data from the European Union and Switzerland to the United States.
Elegant Labs commits to resolving complaints about your privacy and our collection, use or transfer of your Personal Data. Users with a complaint about our Policy should first contact Elegant Labs at firstname.lastname@example.org for resolution.
If users do not receive a response within a reasonable timeframe, or if the complaint is not satisfactorily addressed by Elegant Labs, users should visit the ICDR/AAA Privacy Shield web site at http://go.adr.org/privacyshield.html to obtain information or to file a complaint at no cost. In the event the complaint of an user is not completely resolved by Elegant Labs or by our independent recourse mechanism, users may invoke binding arbitration of the remaining dispute by contacting ICDR/AAA.
To learn more about the Privacy Shield program, and to view our certification for the EU-US or Swiss-US Privacy Shield, please visit https://www.privacyshield.gov/ (https://www.privacyshield.gov/).
Information Collection and Use
1. Personally Identifiable Information
We may collect Personal Information when:
Except as may be authorized by you, we use your Personal Information in a way that is compatible with and relevant to the purpose for which it was collected and in accordance with the applicable lawful basis for such processing.
2. Non-personally Identifiable Information
As you navigate the Elegant Labs Website, we may also collect information through the use of commonly used information-gathering tools, such as Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Elegant Labs Websites (such as the Web pages viewed and the links clicked).
3. Billing Information
When you visit the Site, we use “session cookies” (a piece of information stored on your computer temporarily and deleted from the user’s device when the browser is closed) and “persistent cookies” (which stay on your device until you delete them). Session cookies help us confirm your identity and are required in order to log into your account. Whereas persistent cookies assist you in using the site or Service (such as not having to reenter your username and password each time you use the Service) or aid in Site navigation.
If you wish to prevent cookies from being used as you navigate our Site, you can set your browser to refuse all cookies and/or indicate when a cookie is being sent. Users who disable their web browsers’ ability to accept cookies will be able to browse the Site, but may not be able to access or take full advantage of all of the features and services on the Site. We therefore recommend you do not block or disable these cookies.
5. Social Media
Information Sharing and Disclosure
1. Third Party Applications
We disclose the Personal Information of our users to third party vendors who help us operate the Site. These third parties may be based in locations outside the EU/EEA. These third parties are contractually obligated to maintain the confidentiality of your Personal Information consistent with the terms of this Policy and to comply with the applicable data protection laws.
2. Legal Requirements
We may disclose your personal information and other information if we believe in good faith that such action is necessary in order to comply with (i) a legal obligation, (ii) protect and defend the rights of Elegant Labs, (iii) act in urgent circumstances to protect the personal saftey of our users, or (iv) protect against legal liability.
3. Business Partners
Elegant Labs may partner with other companies to jointly offer products or services. You will be asked to specifically opt in to share your Personal Information with our business partners if you choose to purchase or specifically express interest in a jointly offered product or service. If you do not wish for your information to be shared in this manner, you may choose not to purchase or specifically express interest in a jointly offered product or service.
We may transfer your information to an entity or individual that acquires, buys, or merges with Elegant Labs, or our other business units. In the event of such, you will be notified via email prior to such disclosure, as well as the choices you have regarding your Personal Information in accordance with applicable law.
Choice and Consent
We do not disclose your Personal Information to third parties for direct marketing purposes. You may also opt out in the event we use your Personal Information for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you.
You may revoke your consent, and/or object to or block processing of your Personal Information by emailing a request to us at email@example.com. We will respond to your request in accordance with the law that applies to you.
International Transfer of Data
Personal Information collected on the Site and through the Service may be processed and transferred from time to time to locations throughout the world and the Site my be viewed and hosted anywhere in the world. The Personal Information of users who are located outside the U.S. may be transferred outside of each eligible country to the U.S., where our servers are located and where it will be processed and stored on servers in the U.S. By providing Personal Information or accessing the Site or Services, you expressly and unambiguously agree to such transfer, processing, storage and disclosure in countries outside the EU and Switzerland.
We have taken appropriate physical, technical, and organizational safeguards to protect Personal Information from theft, other loss, misuse, and any unauthorized access, copying, collection, use, disclosure, alteration, or destruction. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it.
The information we receive through your use of the Service is stored in the cloud through Amazon Web Services (AWS). You can learn more about the security and privacy practices of AWS here: https://aws.amazon.com/security/
We take all reasonable measure to ensure your personal data that we process is accurate and when necessary, up to date. From time to time we may ask you to confirm the accuracy of your Personal Information.
We take every reasonable step to ensure that your personal data we process are limited to the personal data reasonably required in connection with the purposes set out in this Policy.
We retain Personal Information as long as needed to provide the Services and accomplish our business purposes. We will retain and use Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Personal Information and Legal Rights
Subject to applicable law, you may request access to your Personal Information that we hold in order to correct, amend, port, or request the deletion of Personal Information. You may submit this request in writing to: firstname.lastname@example.org. Please allow a reasonable time to process this request.
Third Party Links
We therefore have no responsibility or liability for the content and activities of other websites, even if they are linked to our Site. We also have no responsibility or liability for any transactions between you and any third party, even if linked to our Site.
Our site is directed to individuals who are the age of majority or older in their jurisdiction. We do not knowingly collect information from children under the age of 13. If you believe your child has provided information to the Site please contact us using the information provided below.
If you have questions or suggestions, or wish to correct your Personal Information, you may contact us at:
Elegant Labs, Inc.
82 G Street, Suite 3
Boston, MA 02127
By email: email@example.com